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Web UI – Custom Attributes

Dear JDisc friends, Custom attributes allow users to extend device discovery with custom properties and attach them to devices. This feature is supported in our client for quite some time. In release 5176, we have redesigned and implemented this feature in the new Web UI. We  have published a video to explain the basic concepts[...]
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Manage Access Credentials in JDisc Discovery

Dear JDisc users, JDisc Discovery requires access credentials to get excellent and complete inventory information. Configuring access credentials can be difficult and, in some cases, dangerous if not used properly. JDisc Discovery uses a variety of protocols and APIs to obtain information, and all of them require credentials. Furthermore, there are different locations where to[...]
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Why Supportability is so important to us

Dear JDisc users, do you feel like the guy in the image when talking to support hotlines? Are you playing ticket ping pong with the support engineer who is permanently asking for new log files or further information? This troubleshooting process can be very time-consuming and frustrating on both sides. At JDisc, we have always[...]
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Verify Passwords

In order to scan devices properly, JDisc Discovery users need to configure access credentials. For security reasons, we do not display the passwords in clear text (neither in the UI nor in the logs). But how do you verify that you made no mistake when you entered the password? Misconfigured passwords lead to an access[...]
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Pending Updates

Dear JDisc friends, upon a customer request, we have implemented a new feature to collect the list of pending updates on Windows and Linux computers. Three weeks ago, we added this feature for Linux and with build 5086 we finalized the data collection for Windows computers. We hope that this data helps to keep your[...]
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Microsoft LAPS Support

Dear JDisc friends, we understand that storing your crown jewels (administrative accounts and passwords) in products like JDisc Discovery is not something that IT security departments really like. There is always the conflict between being as secure as possible and getting current inventory information (which often requires administrative accounts). Therefore, we implemented on request from[...]
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Local User Password Information

Dear JDisc Users, we have extended our Security Add-On to collect information about local users and their password information. The issue with local users is that they are difficult to control. For users who are part of a Windows domain, it is pretty simple to configure policies to change the password on a regular basis.[...]
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Misconfigured Subnet Masks

Dear JDisc friends, since its beginnings, JDisc Discovery collects network interface configuration information such as IP addresses and subnet masks. When everything is properly configured, and the subnet masks are correctly set on the interfaces, then everything is fine. But what happens when that is not the case? So let’s assume your company has two[...]
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New Feature: Antivirus Software Discovery

Dear JDisc friends, based on several customer enhancement requests, we have extended our Security Add-On to scan the list of installed Antivirus software together with its enabled state and its updated state. The updated state defines whether the Antivirus definition files are up-to-date. This new feature offers a good overview over the Antivirus software used[...]
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