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Why Supportability is so important to us

Dear JDisc users, do you feel like the guy in the image when talking to support hotlines? Are you playing ticket ping pong with the support engineer who is permanently asking for new log files or further information? This troubleshooting process can be very time-consuming and frustrating on both sides. At JDisc, we have always[...]
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oVirt Support Added

Dear JDisc friends, We are continuously improving our scanning capabilities. Starting with build 5130, we will support Red Hat’s oVirt virtualization management software (starting with version 4). oVirt is similar to VMware’s VCenter. oVirt lets you define virtual datacenters, clusters and assign physical servers to the clusters. The support also includes Oracle’s Virtualization Management software[...]
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Do you know all your Dishwashers?

Dear JDisc friends, we are constantly adding new protocols to improve device detection. The upcoming version (5106) will add two new main protocols to discover IoT devices: mDNS (Multicast DNS) UPnP (Universal Plug and Play) What is mDNS and UPnP? Home automation and IoT devices often support the mDNS and UPnP protocols to publish their[...]
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Do you know all your Dishwashers?

Dear JDisc friends, we are constantly adding new protocols to improve device detection. The upcoming version (5106) will add two new main protocols to discover IoT devices: mDNS (Multicast DNS) UPnP (Universal Plug and Play) What is mDNS and UPnP? Home automation and IoT devices often support the mDNS and UPnP protocols to publish their[...]
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Pending Updates

Dear JDisc friends, upon a customer request, we have implemented a new feature to collect the list of pending updates on Windows and Linux computers. Three weeks ago, we added this feature for Linux and with build 5086 we finalized the data collection for Windows computers. We hope that this data helps to keep your[...]
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Local User Password Information

Dear JDisc Users, we have extended our Security Add-On to collect information about local users and their password information. The issue with local users is that they are difficult to control. For users who are part of a Windows domain, it is pretty simple to configure policies to change the password on a regular basis.[...]
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New Feature: Antivirus Software Discovery

Dear JDisc friends, based on several customer enhancement requests, we have extended our Security Add-On to scan the list of installed Antivirus software together with its enabled state and its updated state. The updated state defines whether the Antivirus definition files are up-to-date. This new feature offers a good overview over the Antivirus software used[...]
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How much Traffic is caused by the Discovery?

Network traffic generated by the discovery
Dear JDisc friends,a frequently asked question that arises from customers and prospects is: how much traffic does the discovery put on the network? Of course, it is not easy to answer this question. There are many factors that influence the generated traffic for a device. For instance, the device type is a major criteria. Scanning[...]
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JDisc Discovery & i-doit CMDB – 1 Solution, 2 Parts

JDisc Discovery & i-doit CMDB
i-doit is a CMDB solution with many add-ons for use cases such as IT service management, IT documentation, IT asset management and Information security management system (ISMS). Since many years, JDisc and i-doit have a close partnership to provide the capabilities of JDisc Discovery to i-doit customers. Both applications are best-of-class solutions in their space[...]
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